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 Warranty Policy

 

Most products distributed by Area Diesel Service, Inc. are warranted for a minimum of 12 months.*

The following products exceed that standard coverage:

Customers requesting warranty service on any product must return the product to Area Diesel Service, Inc. and may be required to provide proof of original purchase. Products failing due to defective parts or workmanship will be repaired, replaced or credited at Area Diesel Service, Inc.’s discretion. Under no circumstances does this warranty cover any product that, in the opinion of Area Diesel Service, Inc., has been subjected to engine failure, negligent use, misuse, alteration, tampering, improper maintenance, improper application, accident, fire, contamination, or improper installation.

Performance applications carry no warranty. However, these may be evaluated on a case by case basis and consideration may be given.

Items that will not be allowed for warranty consideration are mileage, transportation charges, food, lodging, equipment downtime, equipment rental, loss of profits, communication expense, diagnosis, towing, labor in waiting or overtime, expedited freight, and consequential engine or equipment damage. Area Diesel Service, Inc. does have product liability insurance. Legitimate claims, when the product is within the warranty period, will be considered on a case by case basis.

All claims for warranty coverage must be filed within 30 days of product failure. Removal and replacement labor may be available at the discretion of the manufacturer on a case by case basis and must be filed at the time of the claim.

*Certain exclusions may apply.